In Sri Lanka, the Tourism Police Service plays a crucial role in ensuring the safety and security of both local and international tourists. This dedicated unit operates under the Sri Lanka Police and is specifically focused on addressing issues related to tourism, maintaining a safe and secure environment for visitors.
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Tourist Safety : The primary role of the Tourism Police is to ensure the safety and well-being of tourists throughout their stay in Sri Lanka. They provide assistance in case of emergencies, accidents, or other incidents affecting tourists.
Crime Prevention : The Tourism Police help prevent and address crimes such as theft, fraud, and harassment targeting tourists. They work closely with other law enforcement agencies to maintain order in tourist hotspots.
Information and Assistance : They offer guidance to tourists about local laws, customs, and places of interest. In addition, they provide help to tourists in case of lost property, medical emergencies, or accidents.
Liaison with Travel Agents : The Tourism Police collaborate with travel agencies, hotels, and tour operators to ensure that tourists receive accurate and updated information about their travel and security.
Handling Complaints : They assist in resolving disputes or complaints from tourists, particularly those related to scams, unfair practices, or other negative experiences during their trip.
Presence and Locations:
- The Tourism Police have a presence at key tourist destinations across Sri Lanka, including Colombo, Kandy, Galle, Nuwara Eliya, and coastal areas like Negombo and Mirissa.
- Tourist Police stations are often located near popular attractions, airports, and major transportation hubs to quickly respond to any incidents.
Contact Information:
- Emergency Number : For immediate assistance, tourists can contact the Tourism Police via the emergency number 1912 , which is a toll-free hotline available 24/7.
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